BCS Employee Portal

🏠

Today

⏱️ Time Clock

Not clocked in.

Today's Jobs

My Requests

Pending and recent requests sent to the Office

Quick Tools

Common field tools

⏱️

My Time & Pay

Your completed clock-in/out records, hourly rate, hours and estimated gross pay.

⌚

0.00 hrs

This week's completed time

💵

—

Hourly rate set by Office

Recent Time Entries

If a clock-in or clock-out time is wrong, message the Office with the correct date, start time and end time.

🗓️

Calendar

Schedule and manage work.

Open Shifts

Resolved Shift Requests

Approved or declined

💬

Messages

Team Chat and Office group conversations, organized by most recent activity.

Conversations

Team Chat stays pinned; Office conversations follow recent activity.

App Feedback & Ideas

Feedback or Idea

Request Day Off

Start Date

End Date

Note (optional)

My Day-Off Requests

📷

Keep work chat professional. Hold a message you sent to delete it; on desktop, right-click it. Vulgar or hateful language is blocked.

Restock Supplies

Restock Request

Item

Quantity

Notes

Current Restock Request

✨

Add-Ons

Client Add-On Request

JobAdd-OnDetails

🧾 My Submitted Add-Ons

✨

Help & Guide

Learn the app, field workflows, products, safety and who to contact.

Using the App

Work Help

Don't Mix

Surfaces

Choose the surface first. If it is damaged, unsealed, specialty-coated, or unknown, ask a Supervisor before using a chemical or abrasive.

Products

Mix ratio = product + water only. Never mix cleaning products together. Follow the current bottle label/SDS.

Who to Contact

Choose the person based on what you need help with. Use Messages → Office so the conversation includes you, Deborah, and Justin.

Fun Fact

Choose a category above.

Office Dashboard

Jobs, team status and requests — without the clutter.

🔎

🧪 Client communications are in TEST MODEDumbledore is the only live-test client. All other client delivery remains blocked.

Today's Jobs

Who's Working

Recent Messages

Requests

Schedule approvals, additional help, open shifts, restock, add-ons and day off

Clients

Client profiles and property details

Payroll

Rates, team settings and timecards

Client Communications

Reminder timing and custom templates

TEST MODE — Dumbledore live test only

Open Shifts

All currently available jobs

👤

Clients

Client profiles, property details and scheduling setup.

➕ Add Client

Start with the basics, then open only the sections you need.

1. Client & Location

Who the client is and where service takes place.

Client Name

Phone

Street Address

Unit / Apt

City

State

ZIP

2. Service Setup

The recurring setup used when scheduling this client.

Service Frequency

Preferred Service Days

Estimated Service Time — 1 Person

hours

Products

3. Property Details

Permanent property information from the walkthrough.

Property Type

Floors / Levels

Bedrooms

Bathrooms

Square Feet

Offices

Guest Rooms

Basement

Pets

Yard / Exterior Notes

4. Cleaning Profile

Surfaces, appliances and instructions the cleaning team needs.

Floor Types

Counter Types

Refrigerator Type

Oven / Range Type

Do Not's / Special Cleaning Instructions

5. Access & Parking

Everything needed to arrive and enter without digging through notes.

Access Method

Meet Location

Access Instructions

Parking Instructions

6. Communication & Reminders

Choose what this client allows. Appointment reminders can use the company defaults or a client-specific schedule.

TEST MODE

Email approvedAllows appointment email reminders when selected.Text/SMS approvedRequired for any client text message.On My Way textSupervisor arrival update.Job Complete textCompletion update after service.

Appointment reminders — 2 slots

Use company reminder defaultsTurn this off only when this client needs different timing or channels.

Reminder 1Enabled

Before appointment

Unit

EmailText

Reminder 2Enabled

Before appointment

Unit

EmailText

Nothing is sent to the client while Client Communications is in TEST MODE.

7. Client Task List

The reusable cleaning scope copied into future jobs.

This is the client’s reusable scope. It is copied into future jobs for this client, and each job can still be edited separately.

8. Office & Team SettingsInternal notes and what Team Members are allowed to see⌄

Office Notes

Team Member Can See

Full Address

Phone

Bedrooms

Bathrooms

Square Footage

Offices

Guest Rooms

Basement

Meet Location

Estimated Service Time

Floor Types

Counter Types

Do Not's

Yards

Unchecked items stay hidden from the Team Member role. Admin and Supervisor still see the full client record.

Edit Client

Contact, service setup and cleaning details in one record.

1. Client & Location

Who the client is and where service takes place.

Client Name

Phone

Street Address

Unit / Apt

City

State

ZIP

2. Service Setup

The recurring setup used when scheduling this client.

Service Frequency

Preferred Service Days

Estimated Service Time — 1 Person

hours

Products

3. Property Details

Permanent property information from the walkthrough.

Property Type

Floors / Levels

Bedrooms

Bathrooms

Square Feet

Offices

Guest Rooms

Basement

Pets

Yard / Exterior Notes

4. Cleaning Profile

Surfaces, appliances and instructions the cleaning team needs.

Floor Types

Counter Types

Refrigerator Type

Oven / Range Type

Do Not's / Special Cleaning Instructions

5. Access & Parking

Everything needed to arrive and enter without digging through notes.

Access Method

Meet Location

Access Instructions

Parking Instructions

6. Communication & Reminders

Choose what this client allows. Appointment reminders can use the company defaults or a client-specific schedule.

TEST MODE

Appointment reminders — 2 slots

Use company reminder defaultsTurn this off only when this client needs different timing or channels.

Reminder 1Enabled

Before appointment

Unit

EmailText

Reminder 2Enabled

Before appointment

Unit

EmailText

Nothing is sent to the client while Client Communications is in TEST MODE.

7. Client Task List

The reusable cleaning scope copied into future jobs.

Saved as this client’s default scope and copied into future jobs. Editing this list does not change jobs that already exist.

8. Office & Team SettingsInternal notes and what Team Members are allowed to see⌄

Office Notes

Team Member Can See

Full Address

Phone

Bedrooms

Bathrooms

Square Footage

Offices

Guest Rooms

Basement

Meet Location

Estimated Service Time

Floor Types

Counter Types

Do Not's

Yards

These switches control what the Team Member role receives for this client. Office Notes are never included.

Find Client

0 clients

Archiving hides a client from new scheduling without deleting their history.

💵

Payroll & Team

Rates, employee settings and timecards in one organized area.

Pay Rates

Only the pay information lives here.

Team Settings

Account role, eligible work, archive status and private reset phone.

Timecards

History can be filtered and printed by date range

Create Time Card

Team Member

Job (optional)

Pay CategoryA linked job sets this automatically.

Clock In

Clock Out

Clock Out can be blank only when you intentionally want to create an active time card. Overlapping timecards are blocked.

Edit Time Entry

Clock In

Clock Out

Pay Category

Pay Category chooses the team member’s Cleaning or Lawn Care hourly rate. Leave Clock Out blank only if the team member should remain actively clocked in.

Time Card History

View all history or filter to a specific pay period.

From

✉️

Client Communications

Reminder timing, permissions and templates. Dumbledore can receive live test messages; all other clients remain preview-only.

🧪 TEST MODE — Dumbledore onlyLive email/text testing is allowed only for Dumbledore. Every other client remains blocked.

Company Reminder Defaults

New clients can inherit these automatically.

Message Templates

Variables: {{first_name}}, {{client_name}}, {{service_type}}, {{appointment_date}}, {{appointment_time}}, {{address}}, {{company_name}}

Upcoming Reminder Preview

What the system would send using the current schedule and client permissions.

🙂

My Profile

Team Member

Profile Photo

Optional. Your photo is visible only to signed-in team members.

Cartoon Crew

Or choose a built-in cartoon avatar.

🔔 Notification Preferences

First allow notifications on this device, then choose exactly which alerts you want.

Checking this device…

Preferences are saved to your account and apply when you are signed in on supported devices.

Help & Guide

App help, cleaning guidance, products, safety and contacts.

Employee Portal

Reset Password

Today

⏱️ Time Clock

Today's Jobs

My Requests

Quick Tools

My Time & Pay

Recent Time Entries

Calendar

Open Shifts

Resolved Shift Requests

Messages

Conversations

Restock Supplies

Restock Request

Current Restock Request

Add-Ons

Client Add-On Request

🧾 My Submitted Add-Ons

Help & Guide

Using the App

Work Help

Don't Mix

Surfaces

Products

Who to Contact

Fun Fact

Office Dashboard

Today's Jobs

Who's Working

Recent Messages

Requests

Clients

Payroll

Client Communications

Open Shifts

Clients

➕ Add Client

1. Client & Location

2. Service Setup

3. Property Details

4. Cleaning Profile

5. Access & Parking

6. Communication & Reminders

7. Client Task List

Office Notes

Team Member Can See

Edit Client

1. Client & Location

2. Service Setup

3. Property Details

4. Cleaning Profile

5. Access & Parking

6. Communication & Reminders

7. Client Task List

Office Notes

Team Member Can See

Payroll & Team

Pay Rates

Team Settings

Timecards

Create Time Card

Edit Time Entry

Time Card History

Client Communications

Company Reminder Defaults

Message Templates

Upcoming Reminder Preview

My Profile

Team Member

Cartoon Crew

🔔 Notification Preferences

Help & Guide